Shipping / Refunds & Returns
If you need to return an item due to sizing, style, or a change of heart, our policies on refunds, returns, and delivery are below.
Fulfilment and Shipping Policy
Order Processing Time
All orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped. We ship through Royal Mail and use 24hour tracked delivery. Total time 3-5 Business days.
Shipping Rates
Standard delivery / shipping rates apply of £5.99
International Shipping
We currently don’t ship internationally
Delivery Issues
If you experience any issues with your delivery, please contact us
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Refund and Cancellation Policy
You may return items within 14 days of receiving your order.
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Please email us at Sheepishclothing@hotmail.com within 7 days of receiving your order to initiate a return.
Return Process
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Use the return slip provided with your order.
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Package the items securely and send them to the address stated on the return slip
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Refunds
Once we receive your returned items, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. We do not refund the shipping cost of £5.99 unless the item is faulty (We will check the faulty upon receipt)
Exchanges
If you need a different size, please email us and we can look into the request. If we can’t fulfil the request, please follow the original returns policy for a refund.
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Christmas Returns Policy
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Any items purchased between the 1st of November - 15th of December, will have an extended Exchange / refund date. The items will be eligible to be refunded or exchanged until the 5th of January.
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